Pennay's at River Run FAQ

Frequently Asked Questions


What time is check in and check out?

Check in is at 4:00 PM and check out is at 10:00 AM

Can we check in early or check out late?

We love to accommodate our guests any time we can. This is subject to upcoming and succeeding guest arrivals and departures. Feel free to call and check.

What if we are checking in late?

Key exchange can be made prior to arrival.

Are there any other booking or service charges?

If you BOOK DIRECT there are NO other charges. Rental & taxes are all you pay with the exception of a pet fee. Housekeeping is included!

How will I receive my confirmation and arrival instructions?

You will receive all of the necessary information via email prior to your arrival.

Are you close to the Ski Lifts, Gondola & Downtown Ketchum?

We are just 200 yards from the River Run Day Lodge, Ski Lifts and Gondola. Ski-In and Ski-Out! After a day of skiing hitch a ride with us between 3PM-4PM on our sleigh! The bike path, (cross country ski path) is on one side of us and the Big Wood River is on the other. Enjoy a 5-minute walk to downtown Ketchum where you will find all the restaurants, shopping and art galleries! You Can’t beat the location…

Is the property that I see on the internet the actual property I will get?

Yes, all of our properties are photographed to show the property you will staying in.

Are you pet friendly?

Yes, we do consider pets with a pet fee for the stay. Pet rules must be followed.

Do you allow smoking in the property?

None of our properties allow smoking. Penalty Fees Apply

What is your cancellation policy?

We allow cancellations until 15 days prior to arrival with credit card processing fee of  7% of the deposit. Any reservation that is cancelled after 15 days prior to arrival is subject to a forfeiture of your deposit or full payment. Christmas 12/22-1/2 & July 7/1-7/5 have a 30 day cancellation policy. We will collect the remaining balance over the Christmas week 30 days prior to arrival











We would like to welcome you to Pennay’s at River Run, and take great pleasure in hosting your visit to Sun Valley. Please read the following policies. There is a house phone and map of units in the front office if needed.  When you depart, please leave the keys on the kitchen counter and the door unlocked. We will collect the remaining balance during your stay. If you choose to use a different credit card for the balance, please let us know upon booking.  For more detailed information don’t hesitate to contact us. We are an on-site management facility:

Location: 300 Wood River Drive, Ketchum, Idaho 83340 Our location is second to none. We are just 200 yards from River Run Plaza where you can catch the Gondola and lifts as well as access hiking trails on the mountain. The bike path/cross-country trail is at our door, as well as the Big Wood River with great fishing. Mountain Rides FREE bus service has a stop right across the road from Pennay’s. Main street Ketchum, where you’ll find all the dining, art galleries and shopping, is just a 5 minute walk!

Deposits/Payments:We require ½ deposit of the total amount at the time of booking. The remainder is due upon arrival. (Note), there is a $10. Per person, per night charge if additional guests  join after existing reservation is made.Check-Out/Check-In: Check out time is 10AM. Every effort will be made to accommodate late check-out requests. Check-in time is 4PM, rooms may be available earlier. Call to confirm.

Cancellations:Reservations may be cancelled up to 15 days prior to arrival and deposits will be refunded less a 7% credit card processing fee. If  cancelled  after 15 days, deposit is subject to forfeiture unless we are able to re-book the accommodations. All holiday including, Christmas to New Year & July 1 through the 4th reservations must  be cancelled up to 45 days prior to arrival date. 12/22-1/3 Christmas reservations we will collect the remaining balance 45 days prior to arrival.

Housekeeping:There is no cleaning fee after departure. During your stay we will change your towels and empty your trash approximately every other day. We also will do a complete buff every four to five days. Daily servicing of your unit is available at a rate of $25. Per day. Guest’s staying two nights receive no cleaning.

Kitchens/Linens: All units have full kitchens, including refrigerator, stove, oven, dishwasher,microwave, coffee pot, coffee, paper towels, and all kitchen utensils needed. All bedding linens and towels provided.

Laundry: There are washer/dryers in all two bedroom units. If you are in a one bedroom unit you may use our laundry facilities between 4PM-7PM.

Pets:  Pets are based on consideration only. If approved, we require a $100. Pet fee for the stay. Additional $50. Per extra pet. (2 pet max) For stays longer than a week additional pet fees apply.

Please keep your pet on a leash in the property area. There is a large field next to us where you can walk them and let them do their business. We also ask that you please clean up after your pet.

Pets are not allowed on the furniture or BEDS! If we have to take comforters or blankets to the cleaners there will be an additional charge to cover cost.

Please do not leave your pet in the unit alone.

A walk through will be required before departure to check for any possible damages. Guest will be asked to cover any damages if detected.    

Smoking: Smoking is STRICTLY PROHIBITED on the property. Detection of smoking in the condo will result in a charge of $250. Per day.

Hot Tub:  Hours, 10A-10P. The hot tub is for the use of all guests. Please replace cover and turn of the timer. Please, no food, glass or bottles near the hot tub. Please keep noise down and respect close units.

Wireless: Complimentary wireless in each unit.

Departure Instuctions:

Please load  and run the dishwasher upon departure, please empty all food storage container in fridge

Please place all trash in trash dispensers


 Pennay’s at River Run& Black Tie Summer Rentals delivered right to your door with a 10% discount!

Pennay’s at River Run has teamed up with Black Tie Adventure Rentals for all your summer gear needs! 

Use code Pennays10 to receive a 10% discount on e-bikes, mountain bikes, paddle boards, and Jeeps! Just click this link to reserve your gear and schedule your free delivery with a 2 day minimum. 

When you stay at Pennay’s, there is no need to use a car. With easy access to the bike path, an e-bike is all you need to explore everything that Ketchum and Sun Valley have to offer. 

For bigger adventures, Black Tie’s vehicle rentals can get you to Galena, Redfish Lake, Stanley, and beyond! Combine a Jeep with their rental SUP’s and you’ll have a truly unforgettable adventure. 

Bike Service by Black Tie

Need a tune up or a total overhaul, Black Tie has you covered! With a full service bike shop and free pick-up/delivery, your bike is ready to go when you are! Call 208-720-6935 to book. 



 To all our valued owners and guests for the Ski Season Pennay’s has teamed up with Black Tie Ski Rentals for all your ski and snowboard needs.

 Black Tiehas been locally owned and operated for many many years in the Sun Valley area. They deliver not only exceptional service but a large selection of equipment from Volkl, Black Crows, Head, Nordica and Never Summer just to name a few. Their new mobile reservation system makes the process seamless and easier than ever.  

 All guests receive;

 *Free delivery & pickup

*10% discount on all rentals

*Skis & Boards for all ages and abilities including this years latest and greatest gear

*Upgrades available for Premium boots

*Goggles, socks and other accessories available for sale

 Click HERE to book your discounted rentals today!! You can also call Black Tie at 208-720-6935


You may click on these links to view lift ticket pricing and a current calendar of events for the winter season in Sun Valley:



“ Enjoy your Sun Valley Experience